:root {
  --bg: #090806;
  --panel: #17120a;
  --paper: #f7ead0;
  --gold: #d8a741;
  --gold-2: #f7d879;
  --ink: #fff6df;
  --muted: #cdbb91;
  --line: rgba(216, 167, 65, .28);
}
* { box-sizing: border-box; }
body {
  margin: 0;
  font-family: Inter, Arial, sans-serif;
  color: var(--ink);
  background:
    linear-gradient(90deg, rgba(216,167,65,.06) 1px, transparent 1px),
    linear-gradient(180deg, #090806, #050403);
  background-size: 64px 64px, auto;
  line-height: 1.6;
}
a { color: inherit; text-decoration: none; }
img { max-width: 100%; display: block; }
.desk-layout {
  min-height: 100vh;
  display: grid;
  grid-template-columns: 300px 1fr;
}
.side {
  position: sticky;
  top: 0;
  height: 100vh;
  padding: 28px;
  border-right: 1px solid var(--line);
  background: rgba(10, 8, 5, .94);
}
.brand { color: var(--gold-2); font-size: 26px; font-weight: 1000; line-height: .95; }
.brand small { display: block; color: var(--muted); font-size: 11px; text-transform: uppercase; margin-top: 5px; }
.help-nav { display: grid; gap: 10px; margin-top: 42px; }
.help-nav a { padding: 13px 14px; border: 1px solid transparent; color: var(--muted); font-weight: 900; }
.help-nav a:hover { color: var(--gold-2); border-color: var(--line); background: rgba(216,167,65,.08); }
.side-action { position: absolute; left: 28px; right: 28px; bottom: 28px; }
.menu { display: none; }
.btn {
  display: inline-flex;
  justify-content: center;
  align-items: center;
  min-height: 46px;
  padding: 11px 18px;
  border-radius: 6px;
  font-weight: 1000;
}
.btn-primary { color: #090806; background: linear-gradient(90deg, var(--gold-2), var(--gold)); box-shadow: 0 16px 44px rgba(216,167,65,.2); }
.btn-ghost { color: var(--gold-2); border: 1px solid var(--line); }
.main { padding: 28px clamp(22px, 5vw, 76px) 70px; }
.help-hero {
  min-height: 660px;
  display: grid;
  grid-template-columns: 1fr 420px;
  gap: 44px;
  align-items: center;
}
.eyebrow { color: var(--gold-2); font-weight: 1000; text-transform: uppercase; }
h1, h2, h3 { margin: 0; line-height: 1.06; }
h1 { margin: 14px 0 20px; max-width: 820px; font-size: clamp(42px, 5.5vw, 78px); }
.lead { max-width: 720px; color: var(--muted); font-size: 20px; margin-bottom: 26px; }
.case-card {
  padding: 12px;
  border: 1px solid var(--line);
  background: #100c07;
  box-shadow: 0 36px 90px rgba(0,0,0,.62);
}
.case-card img { aspect-ratio: 1 / 1; object-fit: cover; }
.search-box {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 10px;
  max-width: 800px;
  padding: 10px;
  margin-top: 26px;
  border: 1px solid var(--line);
  background: rgba(216,167,65,.08);
}
.search-box input { min-height: 48px; border: 0; padding: 0 16px; color: var(--ink); background: #0f0c07; font: inherit; }
.kb-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 16px;
  margin: 30px 0;
}
.kb-card {
  min-height: 240px;
  padding: 24px;
  background: linear-gradient(180deg, rgba(216,167,65,.08), rgba(216,167,65,.02));
  border: 1px solid var(--line);
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}
.kb-card span, .text-link { color: var(--gold-2); font-weight: 1000; }
.status-board {
  margin: 30px 0;
  padding: 30px;
  border: 1px solid var(--line);
  background: #100c07;
}
.status-board table { width: 100%; border-collapse: collapse; }
.status-board th, .status-board td { padding: 14px 10px; border-bottom: 1px solid var(--line); text-align: left; }
.article-page { max-width: 960px; margin: 40px auto; padding: 34px; background: #100c07; border: 1px solid var(--line); }
.steps { display: grid; grid-template-columns: repeat(2, 1fr); gap: 14px; margin-top: 20px; }
.steps div { padding: 20px; border: 1px solid var(--line); background: rgba(216,167,65,.05); }
.faq-item { width: 100%; margin-top: 12px; color: var(--ink); background: #100c07; border: 1px solid var(--line); padding: 18px; text-align: left; font: inherit; }
.faq-item em { display: none; color: var(--muted); font-style: normal; margin-top: 10px; }
.faq-item.is-open em { display: block; }
.site-footer { margin-top: 60px; padding-top: 28px; border-top: 1px solid var(--line); color: var(--muted); display: flex; justify-content: space-between; gap: 18px; }
@media (max-width: 980px) {
  .desk-layout { grid-template-columns: 1fr; }
  .side { position: relative; height: auto; display: flex; align-items: center; justify-content: space-between; gap: 16px; }
  .menu { display: inline-flex; }
  .help-nav { display: none; position: absolute; left: 18px; right: 18px; top: 82px; z-index: 10; padding: 18px; background: #090806; border: 1px solid var(--line); }
  .help-nav.is-open { display: grid; }
  .side-action { position: static; }
  .help-hero, .kb-grid, .steps { grid-template-columns: 1fr; }
  .help-hero { min-height: 0; padding-top: 40px; }
  .site-footer { flex-direction: column; }
}